Стиль цитування APA (7-ме видання)

Mukerjee, K. (2009). Customer relationship management: :a strategic approach to marketing. PHI Learning.

Чикаго стиль цитування (17-те видання)

Mukerjee, Kaushik. Customer Relationship Management: :a Strategic Approach to Marketing. New Delhi: PHI Learning, 2009.

Стиль цитування MLA (9-ме видання)

Mukerjee, Kaushik. Customer Relationship Management: :a Strategic Approach to Marketing. PHI Learning, 2009.