Stowell, D. M. (1997). Sales, marketing and continuous improvement: Sixbest practices to achieve revenue growth and increase customer loyalty. Jossey-Bass.
Chicago-Zitierstil (17. Ausg.)Stowell, Daniel M. Sales, Marketing and Continuous Improvement: Sixbest Practices to Achieve Revenue Growth and Increase Customer Loyalty. San Francisco: Jossey-Bass, 1997.
MLA-Zitierstil (9. Ausg.)Stowell, Daniel M. Sales, Marketing and Continuous Improvement: Sixbest Practices to Achieve Revenue Growth and Increase Customer Loyalty. Jossey-Bass, 1997.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.