Stowell, D. M. (1997). Sales, marketing and continuous improvement: Sixbest practices to achieve revenue growth and increase customer loyalty. Jossey-Bass.
Style de citation Chicago (17e éd.)Stowell, Daniel M. Sales, Marketing and Continuous Improvement: Sixbest Practices to Achieve Revenue Growth and Increase Customer Loyalty. San Francisco: Jossey-Bass, 1997.
Style de citation MLA (9e éd.)Stowell, Daniel M. Sales, Marketing and Continuous Improvement: Sixbest Practices to Achieve Revenue Growth and Increase Customer Loyalty. Jossey-Bass, 1997.
Attention : ces citations peuvent ne pas être correctes à 100%.