Cita APA

Besterfield, D. H. (2003). Total quality management (3rded.). Pearson.

Citación estilo Chicago

Besterfield, Dale H. Total Quality Management. 3rded. New Delhi: Pearson, 2003.

Cita MLA

Besterfield, Dale H. Total Quality Management. 3rded. Pearson, 2003.

Warning: These citations may not always be 100% accurate.