The CRM handbook : a business guide to customer relationship management/
Guardat en:
| Autor principal: | |
|---|---|
| Format: | Llibre |
| Idioma: | anglès |
| Publicat: |
New Delhi:
Pearson,
c2002
|
| Etiquetes: |
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MARC
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| 005 | 20251210122349.0 | ||
| 008 | 251210b |||||||| |||| 00| 0 eng d | ||
| 020 | |a 9788177387623 | ||
| 040 | |a BD-SaJUCL |c BD-SaJUCL |d BD-SaJUCL | ||
| 082 | |2 658.812 |b D994c | ||
| 100 | |a Dyche, Jill |9 45811 | ||
| 245 | |a The CRM handbook : |b a business guide to customer relationship management/ |c by Jill Dyche, | ||
| 260 | |a New Delhi: |b Pearson, |c c2002 | ||
| 300 | |a 331p. : |b ills; |c 23cm. | ||
| 504 | |a Includes bibliographical references and index | ||
| 942 | |2 ddc |c BK |n 1 | ||
| 999 | |c 77511 |d 77505 | ||