Chatbots and Human-Centered AI 8th International Workshop, CONVERSATIONS 2024, Thessaloniki, Greece, December 4–5, 2024, Revised Selected Papers /
This book constitutes the refereed proceedings of the 8th International Workshop on Chatbots and Human-Centered AI, CONVERSATIONS 2024, held in Thessaloniki, Greece, during December 4–5, 2024. The 12 full papers and 3 short papers were carefully reviewed and selected from 35 submissions. They were o...
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Cham :
Springer Nature Switzerland : Imprint: Springer,
2025.
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| Rhifyn: | 1st ed. 2025. |
| Cyfres: | Lecture Notes in Computer Science,
15545 |
| Pynciau: | |
| Mynediad Ar-lein: | https://doi.org/10.1007/978-3-031-88045-2 |
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| 245 | 1 | 0 | |a Chatbots and Human-Centered AI |h [electronic resource] : |b 8th International Workshop, CONVERSATIONS 2024, Thessaloniki, Greece, December 4–5, 2024, Revised Selected Papers / |c edited by Asbjørn Følstad, Symeon Papadopoulos, Theo Araujo, Effie L.-C. Law, Ewa Luger, Sebastian Hobert, Petter Bae Brandtzaeg. |
| 250 | |a 1st ed. 2025. | ||
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| 490 | 1 | |a Lecture Notes in Computer Science, |x 1611-3349 ; |v 15545 | |
| 505 | 0 | |a -- Understanding and Designing for Human-AI Interactions. -- Analyzing Patterns of Conversational Breakdown in Human-Chatbot Customer Service Conversations. -- Selecting Empathic Response Headers in Customer Support Conversations with LLM-based Emotion Recognition. -- Exploring the Effects of Consistency-based Hallucination Detection for LLM-based QA Chatbots: A Simulation Study. -- LadderChat – An LLM-based Conversational Agent for Laddering Interviews. -- Can Machine Learning Models Recognise Emotions, Particularly Neutral, Better Than Humans?. -- Human-Centred AI in Education and Social Support. -- An AI-Powered Learning Companion for Adaptive and Personalized STEM Educatio. -- Development and Evaluation of a University Chatbot Using Deep Learning: A RAG-Based Approach. -- A Voice-Enabled Intelligent Virtual Agent for People with Memory Impairments: Thematic Analysis of Focus Group Results. -- The BookBot Project: Conceptual Design of a Social Robot Facilitating Reading Motivation. -- Questions people ask ChatGPT regarding their romantic relationships and what they think about the provided answers: An exploratory study. -- Conversational AI for Citizens and Customers. -- AI-Driven Dialogue: Leveraging Generative AI in Conversational Agent Voting Advice Applications (CAVAA). -- First Aid for Europe – A Study on the Impact of Digital Voting Assistants on Young Adults During the Elections for the European Parliament in 2024. -- An Analysis of Federal and Municipal Chatbots in Germany. -- LLM-powered Conversational AI in Customer Service: Users’ Expectations and Anticipated Use. -- Feeling Understood by AI: How Empathy Shapes Trust and Influences Patronage Intentions in Conversational AI. | |
| 520 | |a This book constitutes the refereed proceedings of the 8th International Workshop on Chatbots and Human-Centered AI, CONVERSATIONS 2024, held in Thessaloniki, Greece, during December 4–5, 2024. The 12 full papers and 3 short papers were carefully reviewed and selected from 35 submissions. They were organized in topical sections as follows: Understanding and Designing for Human-AI Interactions; Human-Centred AI in Education and Social Support; Conversational AI for Citizens and Customers. | ||
| 650 | 0 | |a Natural language processing (Computer science). | |
| 650 | 0 | |a Logic programming. | |
| 650 | 0 | |a User interfaces (Computer systems). | |
| 650 | 0 | |a Human-computer interaction. | |
| 650 | 0 | |a Computer networks . | |
| 650 | 0 | |a Information storage and retrieval systems. | |
| 650 | 0 | |a Computer programming. | |
| 650 | 1 | 4 | |a Natural Language Processing (NLP). |
| 650 | 2 | 4 | |a Logic in AI. |
| 650 | 2 | 4 | |a User Interfaces and Human Computer Interaction. |
| 650 | 2 | 4 | |a Computer Communication Networks. |
| 650 | 2 | 4 | |a Information Storage and Retrieval. |
| 650 | 2 | 4 | |a Programming Techniques. |
| 700 | 1 | |a Følstad, Asbjørn. |e editor. |0 (orcid)0000-0003-2763-0996 |1 https://orcid.org/0000-0003-2763-0996 |4 edt |4 http://id.loc.gov/vocabulary/relators/edt | |
| 700 | 1 | |a Papadopoulos, Symeon. |e editor. |0 (orcid)0000-0002-5441-7341 |1 https://orcid.org/0000-0002-5441-7341 |4 edt |4 http://id.loc.gov/vocabulary/relators/edt | |
| 700 | 1 | |a Araujo, Theo. |e editor. |0 (orcid)0000-0002-4633-9339 |1 https://orcid.org/0000-0002-4633-9339 |4 edt |4 http://id.loc.gov/vocabulary/relators/edt | |
| 700 | 1 | |a Law, Effie L.-C. |e editor. |0 (orcid)0000-0002-0873-0150 |1 https://orcid.org/0000-0002-0873-0150 |4 edt |4 http://id.loc.gov/vocabulary/relators/edt | |
| 700 | 1 | |a Luger, Ewa. |e editor. |0 (orcid)0000-0001-7882-9415 |1 https://orcid.org/0000-0001-7882-9415 |4 edt |4 http://id.loc.gov/vocabulary/relators/edt | |
| 700 | 1 | |a Hobert, Sebastian. |e editor. |0 (orcid)0000-0003-3621-0272 |1 https://orcid.org/0000-0003-3621-0272 |4 edt |4 http://id.loc.gov/vocabulary/relators/edt | |
| 700 | 1 | |a Brandtzaeg, Petter Bae. |e editor. |0 (orcid)0000-0002-9010-0800 |1 https://orcid.org/0000-0002-9010-0800 |4 edt |4 http://id.loc.gov/vocabulary/relators/edt | |
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