Leveraging Emotional and Artificial Intelligence for Organisational Performance

This book takes a fresh stance and views EI and AI as services that are provided by service employees and machines as organisational offerings to customers. As emotional intelligence (EI) and artificial intelligence (AI) have been cited to have broad effects on individuals, businesses and beyond, th...

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Autore principale: Prentice, Catherine (Autore)
Ente Autore: SpringerLink (Online service)
Natura: Elettronico eBook
Lingua:inglese
Pubblicazione: Singapore : Springer Nature Singapore : Imprint: Springer, 2023.
Edizione:1st ed. 2023.
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Accesso online:https://doi.org/10.1007/978-981-99-1865-2
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