Citação norma APA

Lucas, R. (2022). Customer Service Skills for Success ISE (Eighth edition.). McGraw-Hill Higher Education (International).

Citação norma Chicago

Lucas, Robert. Customer Service Skills for Success ISE. Eighth edition. [Place of publication not identified]: McGraw-Hill Higher Education (International), 2022.

Citação norma MLA

Lucas, Robert. Customer Service Skills for Success ISE. Eighth edition. McGraw-Hill Higher Education (International), 2022.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.