Customer Service Skills for Success ISE/
Lucas’ top-selling and award-winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are divided into three parts, focused on key aspects of customer service: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and R...
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| Autor principal: | |
|---|---|
| Format: | Electrònic Llibre |
| Publicat: |
[Place of publication not identified] :
McGraw-Hill Higher Education (International),
2022.
|
| Edició: | Eighth edition |
| Matèries: | |
| Accés en línia: | https://resolver.vitalsource.com/9781265575656 |
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