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Customer Service Skills for Success ISE/

Lucas’ top-selling and award-winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are divided into three parts, focused on key aspects of customer service: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and R...

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Detalhes bibliográficos
Autor principal: Lucas, Robert (Author)
Formato: Recurso Electrónico Livro
Publicado em: [Place of publication not identified] : McGraw-Hill Higher Education (International), 2022.
Edição:Eighth edition
Assuntos:
Business & Economics/Marketing/General
Acesso em linha:https://resolver.vitalsource.com/9781265575656
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