Customer Service Skills for Success ISE/

Lucas’ top-selling and award-winning Customer Service 8e has been revised to reflect the demands of customer service today. Chapters are divided into three parts, focused on key aspects of customer service: 1) The Profession 2) Skills for Success, and 3) Building and Maintaining Relationships, and R...

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書誌詳細

第一著者:	Lucas, Robert (著者)
フォーマット:	電子媒体 図書
出版事項:	[Place of publication not identified] : McGraw-Hill Higher Education (International), 2022.
版:	Eighth edition
主題:	Business & Economics/Marketing/General
オンライン･アクセス:	https://resolver.vitalsource.com/9781265575656
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