Service Management: Operations, Strategy, Information Technology ISE/

Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for compe...

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Autori principali:	Bordoloi, Sanjeev (Autore), Fitzsimmons, James (Autore), Fitzsimmons, Mona (Autore)
Natura:	Elettronico Libro
Pubblicazione:	[Place of publication not identified] : McGraw-Hill Higher Education (International), 2022.
Edizione:	Tenth edition
Soggetti:	Business & Economics/Management
Accesso online:	https://resolver.vitalsource.com/9781265624767
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