Online reputation management in destination and hospitality : what we know, what we need to know /

Reputation is considered one of the most relevant assets in business. Tourism and hospitality are no exception - visitors rely heavily on reviews and feedback found on online platforms to inform their decisions. Online Reputation Management in Destination and Hospitality's comprehensive collect...

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Bibliografiske detaljer
Andre forfattere: Rialti, Riccardo (Editor), Kvítková, Zuzana (Editor), Makovník, Tomás (Editor)
Format: Electronisk eBog
Sprog:engelsk
Udgivet: Bingley, U.K. : Emerald Publishing Limited, 2023.
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Online adgang:https://doi.org/10.1108/9781803823751
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