(Re)discovering the human element in public relations and communication management in unpredictable times /
We live in evolving societies that undergo profound and rapid transformations, and trust and reputation are at risk in a dynamic, disruptive, and uncertain world. How issues are approached in public relations and communication management will determine the future of the field and practice. In this c...
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| Other Authors: | , , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Bingley, U.K. :
Emerald Publishing Limited,
2023.
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| Series: | Advances in public relations and communication management ;
v. 6. |
| Subjects: | |
| Online Access: | https://doi.org/10.1108/S2398-3914202306 |
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Table of Contents:
- Introduction / Ángeles Moreno
- Challenges of change in unpredictable times
- Chapter 1. Uncovering design criteria for a digital feedback tool to promote energy saving behaviour / Pascal de Vries and Igor ter Halle
- Chapter 2. Strategic communication in unpredictable times: A case study of croatian universities / Mirela Holy
- Chapter 3. Feminist crisis communication and ethics of care: An analysis of crisis communication messages from first minister of Scotland, nicola sturgeon, during COVID-19 pandemic / Aryna-Alexandra Creanga
- Chapter 4. The guiding principles of the profession. A comparative study / Susana Miquel Segarra, Gisela Gonçalves, and Isabel Ruiz-Mora
- The human element in employee communication
- Chapter 5. Diversity, inclusion, and communication: The role of internal communication in creating an inclusive work environment / Daniel Wolfgruber and Sabine Einwiller
- Chapter 6. Strategic internal communication and generational change: Opportunities and challenges for segmentation and customisation by generation. A study of Swiss communication managers / Albena Björck, Selina Guhl, and Robin Sticher
- Chapter 7. The effects of social exchange quality indicators on employee engagement through internal communication / Anja Špoljaric and Dejan Vercic
- Chapter 8. Employee activism: When employees speak out publicly against their employer / Neda Ninova-Solovykh
- The people behind strategic communication
- Chapter 9. Stigmatization of spokespersons / Olaf Hoffjann, Julia Gürster, Lara Johanna Hackenbeck, Jakob Halm, and Lena Katharina Mirthes
- Chapter 10. Regulated lobbying in Scotland: A typological study of public affairs practitioners / Neil James Freshwater
- Chapter 11. The elements of advocacy: Finnish PR consultants' media strategies in lobbying / Markus Mykkänen
- Chapter 12. Discovering digital lobbying: How digital transformation and social media affect classic lobbying actors / Kathrin Stürmer, Lars Rademacher, Pio Fenton, and Gearoid O Suilleabhain.