Service Quality and Factors Influencing the Adoption of Water Taxi Service in Hatirjheel, Dhaka

Dhaka, one of the most congested cities in the world, faces severe transportation challenges due to its heavy reliance on road networks. In response, RAJUK introduced a water taxi service in Hatirjheel and Gulshan Lake in 2016, initially for recreational purposes but now also used for commuting. Thi...

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Bibliographic Details

Main Authors:	Mannan, Md. Abdul, Satu, Shammi Akter
Format:	Online
Language:	English
Published:	Jahangirnagar University Planning Review 2025
Subjects:	Service Quality Influencing Factor SERVQUAL Water Taxi, Hatirjheel
Online Access:	http://journals.juniv.edu/index.php/jupr/article/view/207
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