Imaxe de Portada

Service management and operations /

Gardado en:

Detalles Bibliográficos
Autor Principal:	Haksever, Cengiz
Outros autores:	Render, Barry, Russell, Roberta S.
Formato:	Libro
Publicado:	New Delhi : Pearson Education, c2003
Edición:	2nd ed.
Subjects:	Service industries > Management. Operations management. Customer services > Management.
Tags:	Engadir etiqueta Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!

Títulos similares

Services marketing operation, management and strategy /
por: Nargundkar, Rajendra
Publicado: (2004)

Managing services marketing text and readings /
por: Bateson, John E. G.
Publicado: (1999)

Services marketing /
por: Jha, S. M.
Publicado: (2003)

Services marketing /
por: Lovelock, Christopher
Publicado: (2007)

Services marketing /
por: Lovelock, Christopher
Publicado: (2007)

Services marketing text and cases /
por: Verma, Harsh V.
Publicado: (2012)

Services marketing people, technology, strategy /
por: Lovelock, Christopher
Publicado: (2010)

Services marketing people, technology, strategy /
por: Lovelock, Christopher
Publicado: (2004)

Services marketing people, technology, strategy /
por: Lovelock, Christopher
Publicado: (2017)

Services marketing concepts, strategies, and cases /
por: Hoffman, K. Douglas
Publicado: (2008)

Services marketing concepts, strategies, and cases /
por: Hoffman, K. Douglas
Publicado: (2017)

Services marketing people, technology, strategy /
por: Lovelock, Christopher
Publicado: (2001)

Service Asia how the tigers can keep their stripes /
por: Wirtz, Jochen
Publicado: (2003)

Services marketing integrating customer focus across the firm /
por: Zeithaml, Valarie A.
Publicado: (2003)

Services marketing integrating customer focus across the firm /
por: Zeithaml, Valarie A.
Publicado: (2000)

Services marketing integrating customer focus across the firm /
por: Zeithaml, Valarie A.
Publicado: (2008)

Services marketing integrating customer focus across the firm /
por: Zeithaml, Valarie A.
Publicado: (2013)

Services marketing integrating customer focus across the firm /
por: Zeithaml, Valarie A.
Publicado: (2013)

Service management operations, strategy, information technology /
por: Fitzsimmons, Mona.J
Publicado: (2006)

Services marketing /
por: Cowell, Donald W.
Publicado: (1993)

Services marketing /
por: Cowell, Donald W.
Publicado: (1993)

Services marketing /
por: Cowell, Donald W.
Publicado: (1993)

Services marketing /
por: Cowell, Donald W.
Publicado: (1993)

The essence of services marketing /
por: Payne, Adrian
Publicado: (1995)

Superior customer service: the prompt approach to success/
por: Quinn, Michael
Publicado: (2006)

Services Marketing : integrating customer focus across the firm /
Publicado: (2018)

Marketing and design in the service sector : enhancing the customer experience /
Publicado: (2024)

Services marketing: integrating customer focus across the firm./
por: Zeithaml, Valarie A.
Publicado: (2013)

Customer service: career success through customer loyalty/
por: Timm, Paul R
Publicado: (2008)

Bank management and financial services /
por: Rose, Peter S.
Publicado: (2008)

Handbook Integral Logistics Management Operations and Supply Chain Management Within and Across Companies /
por: Schönsleben, Paul
Publicado: (2023)

Commercial bank management /
por: Rose, Peter S.
Publicado: (2002)

Collective entrepreneurship in the contemporary European services industries : a long term approach /
Publicado: (2023)

Operations Management
Publicado: (2006)

Production and Operation Management
por: Adam, Everett E.

Operations Management
por: Stevenson, William J.
Publicado: (2005)

Operations Management
por: Stevenson, William J.
Publicado: (2014)

Operations Management
por: Heizer, Jay
Publicado: (2014)

Production and operations management : concepts, models, and behavior /
por: Adam, Everett E.
Publicado: (1978)

Quantity Food Management Principles and Applications
por: Crusius Vera Claussen
Publicado: (1984)