Service management and operations /

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Bibliographic Details
Main Author:	Haksever, Cengiz
Other Authors:	Render, Barry, Russell, Roberta S.
Format:	Book
Published:	New Delhi : Pearson Education, c2003
Edition:	2nd ed.
Subjects:	Service industries > Management. Operations management. Customer services > Management.
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IBA

Holdings details from IBA
Call Number:	658.802
Copy 1	On Shelf