Citazione Stile APA (7a Edizione)

Verma, H. V. (2012). Services marketing: Text and cases (2nd ed.). Pearson Education India.

Citazione stile Chigago Style (17a edizione)

Verma, Harsh V. Services Marketing: Text and Cases. 2nd ed. New Delhi: Pearson Education India, 2012.

Citatione MLA (9a ed.)

Verma, Harsh V. Services Marketing: Text and Cases. 2nd ed. Pearson Education India, 2012.