Services marketing text and cases /

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Bibliographic Details
Main Author: Verma, Harsh V.
Format: Book
Published: New Delhi : Pearson Education India, c2012
Edition:2nd ed.
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MARC

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040 |a BD-SaJUCL  |b eng  |e rda  |c BD-SaJUCL 
100 1 |a Verma, Harsh V. 
245 1 0 |a Services marketing  |b text and cases /  |c Harsh V. Verma 
250 |a 2nd ed. 
264 1 |a New Delhi :  |b Pearson Education India,  |c c2012 
300 |a xxiv, 676 p. 
504 |a Includes bibliographical references and index. 
020 |a 140393702 
650 0 |a Service industries--Marketing. 
650 0 |a Customer services--Marketing. 
650 0 |a Marketing--Management. 
942 |c BK  |n 0 
999 |c 142926  |d 142926