Service Management: Operations, Strategy, Information Technology ISE/

Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for compe...

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Detalles Bibliográficos

Main Authors:	Bordoloi, Sanjeev (Author), Fitzsimmons, James (Author), Fitzsimmons, Mona (Author)
Formato:	Electrónico Libro
Publicado:	[Place of publication not identified] : McGraw-Hill Higher Education (International), 2022.
Edición:	Tenth edition
Subjects:	Business & Economics/Management
Acceso en liña:	https://resolver.vitalsource.com/9781265624767
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