Digital influence on consumer habits : marketing challenges and opportunities /

Customers are now highly influenced by digital marketing and ease of purchase, level of service, technological security, and returns processes. Electronic word of mouth (eWOM) has become the biggest persuader of consumer retention and attracting new customers, with websites frequently judged by thei...

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Bibliografske podrobnosti
Main Authors: Singh, Nripendra (Author), Kansra, Pooja (Author), Gupta, S. L. (Author)
Format: Elektronski eKnjiga
Jezik:angleščina
Izdano: Leeds : Emerald Publishing Limited, 2024.
Teme:
Online dostop:https://doi.org/10.1108/9781804553428
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