Customer development of effective performance indicators in local and state level public administration /

As communities demand more transparency and involvement in community affairs, local public administrators and government authorities are seeking new ways to meet those needs. A fundamental way to bridge community needs with authority's actions is through the customer-oriented development of Per...

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Detalhes bibliográficos

Main Authors:	Schulz, Rebekah (Author), Sense, Andrew (Author), Pepper, Matthew J., 1977- (Author)
Formato:	Recurso Electrónico livro electrónico
Idioma:	inglês
Publicado em:	Bingley, U.K. : Emerald Publishing Limited, 2021.
Assuntos:	Public administration. Total quality management. Organizational effectiveness. Business & Economics, Customer Relations.
Acesso em linha:	https://doi.org/10.1108/9781839821486
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