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Services marketing integrating customer focus across the firm /

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Bibliografske podrobnosti
Glavni avtor: Zeithaml, Valarie A.
Drugi avtorji: Bitner, Mary Jo, Gremler, Dwayne D.
Format: Knjiga
Izdano: New Delhi : Tata McGraw-Hill, c2008
Izdaja:5th ed.
Teme:
Service industries > Marketing.
Customer services > Marketing.
Marketing > Management.
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Slika na naslovnici

Services marketing: integrating customer focus across the firm./ od Zeithaml, Valarie A.

Izdano 2013
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Source: McGraw Hill View in Koha OPAC JU Central Library

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Slika na naslovnici

Services marketing integrating customer focus across the firm / od Zeithaml, Valarie A.

Izdano 2013
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Source: McGraw Hill View in Koha OPAC JU Central Library

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Slika na naslovnici

Services marketing integrating customer focus across the firm / od Zeithaml, Valarie A.

Izdano 2013
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Slika na naslovnici

Services marketing integrating customer focus across the firm / od Zeithaml, Valarie A.

Izdano 2003
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Slika na naslovnici

Services marketing integrating customer focus across the firm / od Zeithaml, Valarie A.

Izdano 2000
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